1HUNNA / CUSTOMER CARE

Orders & payment

Check your pieces, choose your delivery address and complete your order. We can help at every step.

Place your order

Choose your size and an available option on the product page. Read the product information and current stock or dispatch notice.

Check the items, quantities and sizes in your bag. Then enter your contact and delivery details. The total and shipping cost are shown before payment.

Payment methods

Checkout shows the payment methods available for your order. Options can depend on your country, device and payment provider.

Choose an available method and follow the payment steps. Never share full card details or security codes with customer care.

Confirmation & order status

After completing your order, you receive an order confirmation by email. Check your details and keep your order number. If you cannot find the email, check your spam folder too.

You can view your orders in your account. If you have trouble accessing them, contact us using the email address used for your purchase.

View your orders

Changes & cancellations

Email your order number and requested change to info@1hunna.nl as soon as possible. We will check what is still possible. Processing may already have started, so we cannot guarantee changes or a stop before dispatch.

Your statutory right of withdrawal remains unaffected. Visit the returns page for instructions and time limits.

Payment did not complete

Check the message from your bank or payment provider. If money was debited but there is no order confirmation, contact us before placing another order. Include the email address used, the date and the amount. Do not send full payment details.

1HUNNA / CUSTOMER CARE

We are here to help.

Still looking for an answer? Send us your question. Include your order number if it concerns a purchase.

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